Viking Wine Cellar Message DOOR: The Door Ajar Alarm

What DOOR means

On Viking Professional and Designer undercounter wine cellars with TruProtect control, such as the VUWC1541C, DUWC1441C and DFUW2441C, the door alert, called Door Ajar, appears when the door is left open and TruProtect is enabled. Closing the door resets the alarm. On other Viking cellars like the VCWB300, the alert follows after three minutes of an open door, with no legend.

Common causes of DOOR

Door not closed all the way
Bottle or rack blocking the door
Worn door seal
Door switch misreading

✓ One safe check you can try

1. Close the door firmly. 2. Check that no bottle or rack sticks out. 3. Wipe the seal with warm water. 4. Make sure TruProtect is set the way you want it. 5. If the alert returns with the door shut, call us.

! Why to stop there

Warm air in raises the temperature in the cellar
A door that will not seal needs adjusting
The alert only works when TruProtect is on

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Wine & Beverage codes

Hi/Low Temp UpperViking Wine Cellar Message "Hi/Low Temp Upper": The Upper Zone Strays From Its Range Power FailureViking Wine Cellar Message "Power Failure": Flashing Amber Alert E2Viking Wine Cellar Code E2: Condenser Fan Amps High or Low E3Viking Dual-Zone Wine Cellar Code E3: Upper Sensor A Out of Range E4Viking Wine Cellar Code E4: Lower Sensor B on Dual-Zone Models Hi/Low Temp LowerViking Wine Cellar Message "Hi/Low Temp Lower": Lower Zone Outside Its Range Error Code...Viking Fully Integrated Wine Cellar Message "Error Code...": functional problem, contact technical service HAViking Undercounter Wine Cellar Code HA: high-temperature alarm after 30 minutes

DOORDOOR questions

Why do I not get the alert at all?

The door alert only works when TruProtect is enabled. If you do not hear it, check that setting before assuming something is wrong with the door.

Does the display say DOOR?

The owner's guide calls the alert Door Ajar. Your display may show it a little differently, so tell us exactly what you see when you call.

Is wine at risk?

A short open door does little. A long one lets the cellar warm. We quote the price in writing before work, and repairs have a 30-day workmanship warranty.