Viking Wine Cellar Message "Power Failure": Flashing Amber Alert

What Power Failure means

On Viking Professional and Designer undercounter wine cellars with TruProtect control, such as the VUWC1541C, DUWC1441C and DFUW2441C, POWER FAILURE flashes in amber after the cellar lost power. TruProtect must be enabled. It is normal when the cellar is first installed. Pressing ON resets the message. Undercounter refrigerators and drawers with TruProtect show the same message, so the alert means the same thing there.

Common causes of Power Failure

Power outage or tripped breaker
Plug pulled out or loose
First power-up after installation

✓ One safe check you can try

1. Press ON to reset the message. 2. Check the temperature in both zones with a thermometer. 3. Look at the plug and the home breaker. 4. Keep the door closed while the cellar recovers. 5. If the message returns without an outage, call us.

! Why to stop there

The message only records that power was lost
A repeat without any outage points to the outlet or the control
Wine can warm quietly during a long outage

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Wine & Beverage codes

E2Viking Wine Cellar Code E2: Condenser Fan Amps High or Low E3Viking Dual-Zone Wine Cellar Code E3: Upper Sensor A Out of Range E4Viking Wine Cellar Code E4: Lower Sensor B on Dual-Zone Models Hi/Low Temp LowerViking Wine Cellar Message "Hi/Low Temp Lower": Lower Zone Outside Its Range Hi/Low Temp UpperViking Wine Cellar Message "Hi/Low Temp Upper": The Upper Zone Strays From Its Range HHViking 5 Series Wine Cellar Code HH: cellar temperature too high LAViking Undercounter Wine Cellar Code LA: low-temperature alarm after 30 minutes LLViking 5 Series Wine Cellar Code LL: cellar temperature too low

Power FailurePower Failure questions

Does Power Failure mean something broke?

No. It records that power was lost at some point. It is also normal after first installation. Press ON to reset it and check that the cellar is cooling.

Why is it amber and flashing?

That is how TruProtect shows a power interruption. If TruProtect is turned off, the cellar does not show this alert at all, so check the temperature in both zones before you decide anything.

When do I need a technician?

If it keeps appearing and there were no outages, call us. We check the outlet, plug and control, quote the price first and cover the work for 30 days.

Viking Wine Cellar Message “Power Failure”: Flashing Amber Alert

What Power Failure means

Common causes of Power Failure

Other Wine & Beverage codes

Still unsure about Power Failure?