Short guides from our technicians' notes: what to check, what to leave alone, and when a Viking needs a visit.
Many Houston homes keep a spare freezer in a garage or utility room. Heat and humidity there demand a few extra habits…
A Houston storm can leave a freezer warm for hours. Learn how to judge whether food is safe, and how to restart…
A grate that rocks or has lost its coating can drop a heavy pot. Learn what to check and when to stop…
A radiant element that cycles on and off may be doing exactly what it should, or it may be warning you. Here…
A refrigerator that still smells after a clean-out usually has a hidden source. Here is a routine that finds it and keeps…
When you evacuate or travel in hurricane season, a few simple steps protect your refrigerator, your food and your floors while the…
Damp air and a cool, muggy kitchen can make burners click longer before lighting. Here is when humidity is the cause, and…
A pot boiling over is routine. How you clean it decides whether your burners light reliably next week. Here is the safe…
Water around a refrigerator can damage flooring and create a slip or shock hazard. Learn the common sources and what to do…
A kitchen flare-up can leave damage you cannot see. Here is what to do in the moment, and what a technician should…