On the Viking Fully Integrated wine cellar FDWCIC7240, the display shows Upper too cold when the upper compartment is colder than its setting. The official guidance is to wait 12 hours and call customer service if…
On the Viking Fully Integrated wine cellar FDWCIC7240, the display shows Upper too cold when the upper compartment is colder than its setting. The official guidance is to wait 12 hours and call customer service if the message persists. A recent setting change, fresh loading or a restart can cause a brief dip. A message that lasts beyond half a day suggests the sensor or control needs testing.
1. Check the upper temperature setting and raise it a degree or two. 2. Move bottles away from the vents and back wall. 3. Leave everything alone for 12 hours and watch the display. 4. Check that nothing has chilled beyond the intended range. 5. Still there after 12 hours? Call us.
Give it 12 hours after you check the upper setting and clear the airflow. If the message is still shown, a technician should test the sensor and control.
A very cold setting, blocked airflow or a sensor that reads too warm can all do it. In that case the unit keeps cooling past the point it should stop.
Not a safety risk, but bottles can chill beyond the intended range. We can test the unit and quote the price in writing before work, with a 30-day workmanship warranty.
A technician diagnoses it on site and gives you the price in writing before any work starts.