On Viking Professional and Designer undercounter wine cellars with TruProtect control, such as the VUWC2441 and DFUW2441C, E4 on a dual-zone cellar means the lower compartment sensor B is out of range. The control uses that…
On Viking Professional and Designer undercounter wine cellars with TruProtect control, such as the VUWC2441 and DFUW2441C, E4 on a dual-zone cellar means the lower compartment sensor B is out of range. The control uses that sensor to hold the lower zone at your setting. On single-zone cellars, E4 instead refers to the display thermistor, called sensor A, so the cellar type decides the meaning.
1. Check the lower zone with a thermometer. 2. Unplug the cellar for a minute and plug it back in. 3. Hold SET and press ON four times to clear the code. 4. Keep the door closed so the temperature holds. 5. If E4 returns, call us.
No. On dual-zone cellars E4 means the lower compartment sensor B. On single-zone cellars it means the display thermistor, sensor A. Tell us your model number when you call.
A short drift does little, but a long one matters for fine wine. Check the lower zone with a thermometer and move the most valuable bottles if it climbs.
We test the sensor, replace it if needed and confirm both zones hold. The price is quoted in writing first and the work carries a 30-day workmanship warranty.
A technician diagnoses it on site and gives you the price in writing before any work starts.