Viking 5 Series Wine Cellar Alert: door icon and tone after 30 minutes

What Door icon (Door Alert Notification) means

On 2018-and-later Viking 5 Series undercounter wine cellars, such as the FWUI5152G, FWUI5242G and VWUI5241G, a door icon on the display with a tone every minute is the Door Alert Notification. It means the door has been open for more than 30 minutes. Closing the door resets the alert. An open door lets room air in, which warms the cellar and can stress stored bottles, so the alert is worth acting on promptly.

Common causes of Door icon (Door Alert Notification)

A door left open for more than half an hour
A bottle, shelf or rack keeping the door from closing
A gasket that is dirty or worn and does not seal
A cellar that is out of level so the door swings back open

✓ One safe check you can try

1. Close the door firmly and listen for the tone to stop. 2. Check that no bottle neck or rack edge blocks the door. 3. Wipe the gasket with warm water and dry it. 4. Check that the cellar stands level. 5. If the icon stays with the door closed, call us.

! Why to stop there

Closing the door resets the alert in almost all cases
A stuck icon points to the door switch
Bottles should not sit warm for long

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Wine & Beverage codes

Hi/Low Temp UpperViking Wine Cellar Message "Hi/Low Temp Upper": The Upper Zone Strays From Its Range Power FailureViking Wine Cellar Message "Power Failure": Flashing Amber Alert E2Viking Wine Cellar Code E2: Condenser Fan Amps High or Low E3Viking Dual-Zone Wine Cellar Code E3: Upper Sensor A Out of Range E4Viking Wine Cellar Code E4: Lower Sensor B on Dual-Zone Models Hi/Low Temp LowerViking Wine Cellar Message "Hi/Low Temp Lower": Lower Zone Outside Its Range HAViking Undercounter Wine Cellar Code HA: high-temperature alarm after 30 minutes HHViking 5 Series Wine Cellar Code HH: cellar temperature too high

Door icon (Door Alert Notification)Door icon (Door Alert Notification) questions

Is the door tone a breakdown signal?

No. The tone is a reminder that the door has been open too long. Close the door and the alert resets itself, so no repair is needed in that case.

The door is closed, but the icon stays.

Look for anything holding the door slightly open and clean the gasket. If the icon stays with the door clearly sealed, the door switch may need testing.

Could the wine be harmed?

A brief opening does no harm. Half an hour or more lets the temperature rise, so check the display. If it stays high after closing the door, call us.