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Model library · Viking Refrigerator

FDSB5424

Viking FDSB5424 5 Series Built-In

Most common issues on this model

  1. Humidity drawer sticking or not sealing
  2. LED light dark or flickering
  3. Temperature drifting on either side
  4. Gasket gap behind the panel

The FDSB5424 is a current 5 Series built-in panel-ready side-by-side, 42 inches wide, with LED lighting, Adjustable Humidity Zone drawers, ProChill temperature management and metal door bins. It sits flush with the cabinetry, with a custom front on each door.

On a current model the calls we get are mostly about drawers and doors, not worn parts. A humidity drawer that does not slide cleanly can stop sealing, so the produce dries out, and a panel that hangs heavy lets a gasket gap form. The ProChill system relies on sensors and fans that we measure against a thermometer.

We check the drawers, doors and temperatures in that order. The price is written beforehand, and the repair is warranted for 30 days.

Key features

  • 5 Series built-in panel-ready side-by-side
  • 42-inch width
  • LED lighting
  • Adjustable Humidity Zone drawers
  • ProChill temperature management and metal door bins
→Codes

Error codes this model can show

FDSB5424FDSB5424 questions
My produce dries out quickly in the humidity drawers. Why?

The drawer may not be sealing, or its humidity setting is open. We check the slide, the seal and the vent control, and clean the track.

What does ProChill temperature management do?

It manages the cabinet's temperatures with sensors and fans. If readings drift, we compare the display with a thermometer and test the sensors. If readings drift, we compare them with a thermometer over a full cycle.

Can an LED light be replaced by the owner?

Often the module clips out, but power should be off first. If a new one does not light, we test the connector. Do not force it, since a bent clip is a common reason for a loose module.

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Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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