Viking Fully Integrated Column Message "Upper unit open": refrigerator door open

What Upper unit open means

On current Viking Fully Integrated columns with a touch display, such as the FDREIC7300 and FDBMIC7360, the display shows Upper unit open when the refrigerator door has been open for a few minutes. The upper unit is the refrigerator section. The message works like a reminder to close the door, and it clears once the door is shut. If the door is clearly closed and the message stays, the door seal or the door switch is what we would check.

Common causes of Upper unit open

A refrigerator door left open or not pushed fully shut
Food or a bin keeping the door from closing
A dirty or worn door seal
A door switch that no longer registers the door closing

✓ One safe check you can try

1. Close the refrigerator door firmly and wait a moment. 2. Look for items that stick out and keep the door from sealing. 3. Wipe the door seal with warm water and dry it. 4. Check that the column stands level and the door swings freely. 5. If the message stays with the door shut, call us.

! Why to stop there

Closing the door solves almost every case
The door switch is inside the cabinet and needs testing
A seal that lets warm air in also raises energy use

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Refrigerator codes

ShrViking Built-In Refrigerator Display Shr: Sensor Circuit Shorted Upper unit too coldViking Fully Integrated Column Message "Upper unit too cold": refrigerator running colder than set Upper unit too warmViking Fully Integrated Column Message "Upper unit too warm": refrigerator above its setting Hi/Low Temp / Power Failure / Door Ajar (TruProtect)Viking TruProtect Undercounter Refrigerator Alarms: Hi/Low Temp, Power Failure, Door Ajar HIGH TEMPViking Built-In Refrigerator Message HIGH TEMP: Cabinet Warm for Two Hours LAViking Undercounter Refrigerator Code LA: low-temperature alarm after 30 minutes LLViking 5 Series Undercounter Refrigerator Code LL: compartment temperature too low oPnViking Built-In Refrigerator Display oPn: Temperature Sensor Open

Upper unit openUpper unit open questions

Which door does Upper unit open refer to?

It points to the upper section, the refrigerator compartment of the column. Close that door fully and the message should disappear within a short time.

The door is closed, but the message stays.

Check for anything holding the door slightly open and clean the seal. If the message still stays, the door switch or the control needs testing.

Will food spoil if the door was open?

A few minutes is fine. Longer periods warm the compartment, so check temperatures with a thermometer. If they stay high after closing the door, call us for an inspection.

Viking Fully Integrated Column Message “Upper unit open”: refrigerator door open

What Upper unit open means

Common causes of Upper unit open

Other Refrigerator codes

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