Viking Built-In Refrigerator Message HIGH TEMP: Cabinet Warm for Two Hours

What HIGH TEMP means

On Viking Professional 7 Series and Designer built-in refrigerators, second-generation electronic control, such as the VCBB5363E, VCSB5423 and VCFB5303, plus current 5 Series built-ins, the HIGH TEMP light glows and an alarm sounds if the refrigerator or freezer stays too warm for about two hours. A blinking light shows which part is affected, and ALARM OFF silences the tone until the temperature recovers.

Common causes of HIGH TEMP

Door left open or not sealing
Heavy loading with warm food
Power interruption
Condenser grille clogged with dust
Cooling system problem

✓ One safe check you can try

1. Close both doors fully and check the seals. 2. Press ALARM OFF. 3. Vacuum the condenser grille. 4. Do not add large amounts of warm food. 5. Check with a thermometer after a few hours. 6. If it is still warm, move food to a cooler and call us.

! Why to stop there

Low airflow or a cooling system problem needs diagnosis
Food safety is at risk if the alarm repeats
Resetting the alarm does not cool the cabinet

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Refrigerator codes

ShrViking Built-In Refrigerator Display Shr: Sensor Circuit Shorted Upper unit openViking Fully Integrated Column Message "Upper unit open": refrigerator door open Upper unit too coldViking Fully Integrated Column Message "Upper unit too cold": refrigerator running colder than set Upper unit too warmViking Fully Integrated Column Message "Upper unit too warm": refrigerator above its setting Hi/Low Temp / Power Failure / Door Ajar (TruProtect)Viking TruProtect Undercounter Refrigerator Alarms: Hi/Low Temp, Power Failure, Door Ajar LAViking Undercounter Refrigerator Code LA: low-temperature alarm after 30 minutes LLViking 5 Series Undercounter Refrigerator Code LL: compartment temperature too low oPnViking Built-In Refrigerator Display oPn: Temperature Sensor Open

HIGH TEMPHIGH TEMP questions

How long is too warm?

On these built-ins the alert comes after the cabinet has been too warm for about two hours. Older first-generation units only show an indicator light, without the HIGH TEMP legend.

Which side is warm?

The light blinks to show whether the refrigerator or freezer is affected. Tell us which one when you call, so we can come prepared with the right parts.

Is the food safe?

If the cabinet has been above 40F for more than two hours, throw out perishables. The price for our repair is quoted first, and the work carries a 30-day workmanship warranty.