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Model library · Viking Refrigerator

VIRB364

Viking VIRB364 Cooling Repair

Most common issues on this model

  1. Interior warming after the door closes
  2. Fan switching off at the wrong time
  3. Water leaking under the crispers
  4. Control board not responding

The VIRB364 is a retired Professional all-refrigerator, 36 inches wide. It is usually fitted into a run of cabinetry and may be paired with a freezer. Because everything inside is fresh food, an interior that warms soon after the door closes is a clear signal to look at airflow and door switches.

We service a VIRB364 by closing the door and watching how the fans respond. If the evaporator fan does not start, we test the door switch and the fan motor. We then check for water under the crispers, which points to the drain, and look at the control board for response. A written price comes first, and our repairs include a 30-day workmanship warranty. Before we leave, we keep the thermometer inside long enough to confirm the cabinet holds steady.

Key features

  • Professional all refrigerator
  • 36" wide
  • Single fresh-food compartment
  • Retired Viking model
→Codes

Error codes this model can show

VIRB364VIRB364 questions
The VIRB364 gets warm after I close the door. What should I check?

A door switch that tells the control the door is still open keeps the fan off. We test the switch and the fan motor, and check the gasket for gaps.

How do you test a control that will not respond?

We check power at the board, the sensor readings and the output to the fan and compressor. Only if those tests point to the board do we recommend replacing it.

Where does water under the crisper drawers come from?

Usually the defrost drain is clogged and the meltwater backs up. We clear the drain, check the tube position and confirm water flows to the pan.

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Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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