Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Viking specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 597-3466 Book a Repair
Model library · Viking Range

VDR5364G

Viking VDR5364G Dual Fuel Service

Most common issues on this model

  1. Griddle heating unevenly
  2. Locked door following a self-clean
  3. Burner base fouled so the spark cannot reach

The VDR5364G is a current 5 Series 36-inch dual fuel range with four sealed gas burners, a griddle, VariSimmer on every burner and a ProFlow convection electric oven. The griddle takes the place of two burners, so this range appeals to cooks who sear, fry and bake in the same session.

Griddle heat is the first thing owners mention when something is wrong. We test the plate with a thermometer, then look at the flame beneath it and the thermostat. Sealed burners need clean bases, so we lift and dry each one and test its spark. The electric oven is checked on its own: lock, sensor, elements and fan.

A gas smell means stop, leave, and call the gas utility from outside the home. We quote the work on paper beforehand, and the repair is covered by a 30-day workmanship warranty.

Key features

  • SureSpark re-ignition system
  • ProFlow convection electric oven
  • VariSimmer on every burner
  • 4 sealed burners plus a griddle
  • 36-inch freestanding dual fuel range
→Codes

Error codes this model can show

VDR5364GVDR5364G questions
My griddle is hot at the back and cool at the front. Why?

The flame may be uneven, or the plate may have warped over time. We check the flame under the plate and test the thermostat. We then relight it and watch the plate for even heating.

Can a spill under the griddle damage the oven?

Grease that reaches the burner area can foul the flame, but the electric oven is separate. We clean the area and make sure the gas parts are dry and clear.

Is the griddle gas or electric on this range?

It is part of the gas cooktop, so it heats with its own gas burner. The oven underneath is the electric part of the dual fuel design.

Book a visit

Book repair for your VDR5364G

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

☎ Call the desk ▤ Book a Repair