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Error code · Range

Viking Professional 48-Inch Range Griddle Pattern: 2 flashes for griddle RTD probe

On Viking Professional 48-inch and 60-inch ranges with a griddle, such as the VDSC548-4G, VGSC548-4G and VGIC4864GSS, the griddle cycle light flashing twice and then staying off for four seconds means the griddle RTD probe has…

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Code
Griddle RTD (2 flashes then 4 s off)
Appliance
Range
Brand
Viking
Warranty
30-day workmanship

What Griddle RTD (2 flashes then 4 s off) means

On Viking Professional 48-inch and 60-inch ranges with a griddle, such as the VDSC548-4G, VGSC548-4G and VGIC4864GSS, the griddle cycle light flashing twice and then staying off for four seconds means the griddle RTD probe has failed or is misreading. The RTD is the temperature probe the thermostat control uses to hold griddle heat. On 48-inch ranges the same pattern also applies to the left-hand oven, so we check which one is meant.

Common causes of Griddle RTD (2 flashes then 4 s off)

  • A griddle temperature probe (RTD) that has failed open or shorted
  • A damaged probe wire or a loose connector
  • On 48-inch ranges, the same pattern coming from the left-hand oven probe instead
  • A thermostat control that cannot read the probe
✓ One safe check you can try

1. Turn the griddle and oven off and let everything cool. 2. Should a gas smell ever appear, walk out and call the gas utility from a neighbor's or your yard. 3. Clean grease from around the griddle plate edges once it is cool. 4. Switch the range breaker off for one minute and back on. 5. If the pattern returns, call us.

! Why to stop there
  • Gas ranges hold a gas train and ignition parts that are not for owners to open
  • The probe, wiring and control must be tested to find which one fails
  • The same pattern can come from the oven, so diagnosis needs the range in front of us
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Griddle RTD (2 flashes then 4 s off)Griddle RTD (2 flashes then 4 s off) questions
How do I know if it is the griddle or the oven?

Watch which cycle light flashes. On 48-inch ranges the same two-flash pattern can come from the left-hand oven, so we confirm which probe is meant before ordering.

Can I still use the burners?

Often yes, but if you smell gas leave the house and call the gas utility from outside. Avoid the griddle until it is checked, because it cannot read its own temperature.

What does the repair cost?

Usually a new griddle probe after testing it and its wiring. We write the price down before starting, and the repair comes with a 30-day workmanship warranty from the day we finish.

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Still seeing Griddle RTD (2 flashes then 4 s off)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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