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Error code · Refrigerator

Viking Built-In Side-by-Side Refrigerator Message “dSp IcE”: reset the ice maker system

On Viking 5 Series and Professional 7 Series built-in side-by-side and bottom-freezer refrigerators, such as the VCSB5424, VCSB5484 and FDSB5424, dSp IcE on the control display means the ice maker system needs resetting. The instruction is…

Medium · inspection needed
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Code
dSp IcE
Appliance
Refrigerator
Brand
Viking
Warranty
30-day workmanship

What dSp IcE means

On Viking 5 Series and Professional 7 Series built-in side-by-side and bottom-freezer refrigerators, such as the VCSB5424, VCSB5484 and FDSB5424, dSp IcE on the control display means the ice maker system needs resetting. The instruction is to press the alarm button to reset it. The message concerns the ice system, not the cooling of the food compartments, which continue to work as usual.

Common causes of dSp IcE

  • An ice maker system that needs its reset after an interruption
  • A power interruption that left the ice maker out of step
  • An ice maker or dispenser problem that returns after reset
✓ One safe check you can try

1. Press the alarm button to reset the ice maker system. 2. Wait a few minutes and check that dSp IcE has cleared. 3. Make sure the ice bin is seated and the freezer door closes fully. 4. Confirm the water supply to the refrigerator is on. 5. If the message returns, call us and note when it appears.

! Why to stop there
  • The reset is the official first step
  • A message that returns points to the ice maker or dispenser
  • Water connections should only be handled by a technician
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Refrigerator codes

ShrViking Built-In Refrigerator Display Shr: Sensor Circuit Shorted Upper unit openViking Fully Integrated Column Message "Upper unit open": refrigerator door open Upper unit too coldViking Fully Integrated Column Message "Upper unit too cold": refrigerator running colder than set Upper unit too warmViking Fully Integrated Column Message "Upper unit too warm": refrigerator above its setting Hi/Low Temp / Power Failure / Door Ajar (TruProtect)Viking TruProtect Undercounter Refrigerator Alarms: Hi/Low Temp, Power Failure, Door Ajar HIGH TEMPViking Built-In Refrigerator Message HIGH TEMP: Cabinet Warm for Two Hours LAViking Undercounter Refrigerator Code LA: low-temperature alarm after 30 minutes LLViking 5 Series Undercounter Refrigerator Code LL: compartment temperature too low
dSp IcEdSp IcE questions
Does dSp IcE affect my food?

No. The message concerns the ice maker system only. Refrigerator and freezer temperatures keep running normally while it is shown, so your food is not affected by the message itself.

I pressed the alarm button, but dSp IcE came back.

Then the ice maker needs inspection. Check the bin is seated and the water supply is on, and call us if it still returns. We quote in writing before work.

Can a power outage cause it?

It can, since the ice maker may lose its position in the cycle. The reset usually brings it back. If it does not, we test the ice maker and dispenser.

Book a visit

Still seeing dSp IcE?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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