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Model library · Viking Range

VGIC245Q

Viking VGIC245Q Char-Grill Range

Most common issues on this model

  1. Char-grill burner not lighting
  2. Uneven heat across the grilling surface
  3. Grease buildup causing flare-ups
  4. Oven burner slow to ignite

The VGIC245Q is a retired Classic Series companion range, 24 inches wide, with a char-grill feature in the cooktop. It was a space-saving option for a small kitchen or a second cooking station, and the grilling surface sees more grease than any other part of the unit.

Grease is the main enemy here. Built-up drippings feed flare-ups, coat the burner and slow the ignition, so a unit that has not been deep-cleaned in years often shows uneven heat before any part actually fails. The spark electrode and the oven safety valve follow closely.

We begin by clearing grease from the burner area, then verify the spark and flame pattern. We quote the price in writing before work starts, and every repair carries a 30-day workmanship warranty. Gas odor near the grill section? Go outside and report it to the gas utility before anything else.

Key features

  • Char-Grill Companion Range
  • 24-inch width
  • Classic Series
  • Retired model
→Codes

Error codes this model can show

VGIC245QVGIC245Q questions
What causes flare-ups on the char-grill section?

Drippings that collect around the burner and radiant surface ignite when the flame reaches them. Regular cleaning helps, and if flare-ups continue after a thorough cleaning, we check the burner for a damaged port that throws flame sideways.

The grill side heats unevenly. Is the burner failing?

More often the burner is partly clogged with grease or carbon. We clean the ports and check the flame height. A burner is replaced only when cleaning fails to restore an even pattern across the grilling surface.

Can this range be serviced if it was in storage?

Yes. After storage we check for dust, moisture and pests in the burner tubes, test the igniters and run the oven through a heat cycle. Giving it a short inspection before first use prevents surprises.

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Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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