On current Viking fully integrated columns with a touch display, such as the FDFZIC7180 and FDBMIC7360, the message Lower unit too cold means the freezer is colder than it should be. You are told to wait…
On current Viking fully integrated columns with a touch display, such as the FDFZIC7180 and FDBMIC7360, the message Lower unit too cold means the freezer is colder than it should be. You are told to wait 12 hours. If the message persists after that, call customer service. Often it follows a fresh start or a lowered setting and needs no repair.
1. Check the set temperature and raise it slightly if it is very low. 2. Make sure food is not blocking the air vents. 3. Wait the full 12 hours. 4. Use a thermometer to read the temperature. 5. If the message persists after 12 hours, call us.
Wait 12 hours. Many times the freezer settles and the message clears on its own. Often the freezer settles on its own once the door is closed and the load evens out.
It can waste energy and freeze delicate items. It is usually not dangerous, but a persistent message deserves a check. Frozen food near the vents can also block air and make the cabinet read colder than expected.
Call us. We will check the sensor and control, quote the price in writing first and cover the work for 30 days. A cold reading that keeps returning usually means a sensor or the control, which we can test.
A technician diagnoses it on site and gives you the price in writing before any work starts.