Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Viking specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 597-3466 Book a Repair
Error code · Freezer

Viking Built-In Freezer Display “Shr”: temperature sensor shorted

Shr appears on the display of Viking built-in all-freezers such as the VCFB5303 and FDFB5303, the bottom-freezer VCBB5363E, and the current 5 Series when the temperature sensor reads as shorted. It is the other half of…

Medium · inspection needed
Book a Repair(713) 597-3466
Code
Shr
Appliance
Freezer
Brand
Viking
Warranty
30-day workmanship

What Shr means

Shr appears on the display of Viking built-in all-freezers such as the VCFB5303 and FDFB5303, the bottom-freezer VCBB5363E, and the current 5 Series when the temperature sensor reads as shorted. It is the other half of the sensor alarm; the display shows either oPn or Shr. Pressing ALARM OFF silences the alarm, and the temperature should return once the sensor reads normally.

Common causes of Shr

  • Temperature sensor shorted
  • Damaged sensor wiring touching or pinched
  • Sensor needing replacement
✓ One safe check you can try

1. Press ALARM OFF to silence the alarm. 2. Confirm both doors are closed and the freezer interior is still firmly cold. 3. Turn the breaker off for a few minutes and restore it. 4. If Shr is still showing, avoid opening the door more than necessary and call us before the contents warm up.

! Why to stop there
  • The sensor and its wiring are behind the liner and need a meter
  • While the sensor is out, the control cannot protect your food
  • We give a written price first, and our work carries a 30-day warranty
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Freezer codes

Lower unit too warmViking Integrated Column Message "Lower unit too warm": Freezer Above Its Setting oPnViking Built-In Freezer Display "oPn": temperature sensor alarm Power Failure!! / Error Code...Viking Integrated Freezer Messages "Power Failure!!" and "Error Code...": Power Loss or Functional Problem Flashing temperature display + alarm (High Temperature Alarm)Viking Fully Integrated Freezer Column Flashing Display With High Temperature Alarm: What It Means HIViking 3 Series Freezer Display HI: Compartment Too Warm HIGH TEMPViking Built-In Freezer Message "HIGH TEMP": freezer too warm for two hours High Temp Error iconViking 3 Series Freezer High Temp Error Icon: Freezer Above 28F Lower unit openViking Integrated Column Message "Lower unit open": Freezer Door Ajar
ShrShr questions
What does Shr stand for?

It stands for a shorted sensor. The control sees the temperature sensor as shorted and cannot read a temperature, so the display shows Shr in its place and the alarm sounds.

Can I ignore it if the freezer feels cold?

It is risky. The control cannot regulate by a sensor it cannot read, so the temperature can drift. Use a thermometer and call us soon.

Will resetting the power fix it?

Only if it was a one-time glitch. If Shr returns after the breaker reset, the sensor or its wiring has a real problem, and a technician needs to measure it.

Book a visit

Still seeing Shr?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 597-3466
☎ Call the desk ▤ Book a Repair