Viking 3 Series French-Door Refrigerator Alarm: door open or sensor failure

What Door open alarm / sensor-failure alarm means

On second-generation Viking 3 Series French-door refrigerators such as the RVFFR336SS, one alarm covers two conditions. The alarm sounds when the refrigerator door has been open for one minute, or when there is a sensor failure. The Alarm Off key silences it. The owner display gives no separate code for the sensor case, so if the doors are closed and the alarm still sounds, a technician needs to check the sensors.

Common causes of Door open alarm / sensor-failure alarm

A refrigerator door that has been open for a minute or more
A door held open by food, a bin or a shelf
A dirty or worn door gasket
A sensor that has failed and triggers the alarm with doors closed

✓ One safe check you can try

1. Close the refrigerator door firmly and see whether the alarm stops. 2. Press Alarm Off to silence it. 3. Check that nothing blocks the door and wipe the gasket. 4. Watch whether the alarm returns with the doors closed. 5. If it does, call us and note when it happens.

! Why to stop there

The same alarm can mean a simple open door or a failed sensor
Only testing tells the two apart when doors are closed
The sensors are inside the cabinet and are not an owner repair

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Refrigerator codes

ShrViking Built-In Refrigerator Display Shr: Sensor Circuit Shorted Upper unit openViking Fully Integrated Column Message "Upper unit open": refrigerator door open Upper unit too coldViking Fully Integrated Column Message "Upper unit too cold": refrigerator running colder than set Upper unit too warmViking Fully Integrated Column Message "Upper unit too warm": refrigerator above its setting Hi/Low Temp / Power Failure / Door Ajar (TruProtect)Viking TruProtect Undercounter Refrigerator Alarms: Hi/Low Temp, Power Failure, Door Ajar HIGH TEMPViking Built-In Refrigerator Message HIGH TEMP: Cabinet Warm for Two Hours LAViking Undercounter Refrigerator Code LA: low-temperature alarm after 30 minutes LLViking 5 Series Undercounter Refrigerator Code LL: compartment temperature too low

Door open alarm / sensor-failure alarmDoor open alarm / sensor-failure alarm questions

How do I tell a door alarm from a sensor alarm?

If the alarm stops when the door is closed, it was the door. If it sounds with doors shut, a sensor may have failed. The owner display does not give a separate code.

Can I silence it and ignore it?

Alarm Off silences the sound, but a sensor failure can affect cooling. If the alarm returns with doors closed, book an inspection so food is not at risk.

What does the visit involve?

We check the door switches, sensors and temperatures, then give a written price before any work. Repairs carry a 30-day workmanship warranty from the day we finish.