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Model library · Viking Cooktop

VICU165

Viking VICU165 36-Inch Induction Cooktop

Most common issues on this model

  1. One zone dropping out
  2. Touch panel unresponsive
  3. Overheating shutdowns
  4. No pan detection

Part of the Professional series, the VICU165 is a retired 36-inch all-induction cooktop driven by MagneQuick induction power generators. The width gives room for several large pans at once, which also means the electronics are asked to share a lot of power.

When owners call, they usually describe a zone that stopped partway through a meal or a panel that stopped responding after cleaning. Our order of work is consistent: clearance and airflow under the cooktop, the glass and touch surface, the cookware, and finally the generators and connections for the zone in question. We try several zones together to see how the cooktop behaves under a realistic load.

You get the price first, then the work, then a 30-day workmanship warranty.

Key features

  • Professional series
  • 36-inch all-induction cooktop
  • MagneQuick induction power generators
  • Retired model
→Codes

Error codes this model can show

VICU165VICU165 questions
Why does one side of my wide induction cooktop stop heating?

Zones are fed by separate generators or power paths. If one group quits, we check its connection, the cooling for that section, and the generator before replacing anything.

Should the fan keep running after I finish cooking?

Yes. The fan cools the electronics and may continue for a while. If it is very loud or never runs while the cooktop is hot, call us so we can check the fan and sensors.

What can I do to avoid shutdowns?

Keep the space under the cooktop clear, use flat-bottom magnetic pans, and avoid running every zone on maximum for long periods. If shutdowns continue anyway, a service visit will find the cause.

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Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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