Viking Designer Cooktop Code FA: Key Error Shuts Off the Elements

What FA means

On Viking Designer DETU series touch-control radiant cooktops, the timer display shows F plus a letter when the control finds a problem. FA is a key error, so the control stops all heating elements and shows the code. A touch key may be stuck, or a key circuit may be reporting wrongly. Capital and small letters mean different things on this cooktop, so note exactly which one you see.

Common causes of FA

Touch key stuck or reading as pressed
Moisture or grease on the touch panel
Key circuit problem in the control

✓ One safe check you can try

1. Turn everything off and let the glass cool. 2. Wipe the touch area with a clean, dry cloth and remove pans or towels touching it. 3. Turn the cooktop's breaker off, count to sixty, and turn it on. 4. Try the on key. 5. If FA returns, call us.

! Why to stop there

Key circuits are under the glass
Cleaning sprays can worsen it
The control must be tested to find which key is reporting wrongly

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Cooktop codes

6 flashes (with brief interval)Viking Rangetop and Cooktop Code 6 flashes (with brief interval): Coil Temperature Sensor Trouble FLViking Designer Cooktop Code FL: Keyboard Error From Ambient Light 7Viking Induction Cooktop Code 7: voltage supply missing a leg FOViking Designer Cooktop Code FO: Software Error in the Control 8Viking Induction Cooktop Code 8: unassignable error received FrViking Designer Cooktop Code Fr: A Relay Error Stops All Heat 8 flashes (with brief interval)Viking VCCU Cooktop Code 8 flashes (with brief interval): Inside Ambient Is Too High FtViking Designer Cooktop Code Ft: Sensor Failure With a Small t

FAFA questions

Why would a key error stop the heat?

The control cannot be sure what you are asking for if a key seems stuck, so it shuts off all elements as a safety measure.

Is FA the same as Fa?

Not necessarily. Letter case matters on this cooktop. Tell us exactly what you see, capital or small letters, when you call, and tell us whether any zone was heating when the code appeared.

How is it repaired?

We test the keys and the control and replace what failed. The price is written first and the work has a 30-day workmanship warranty. You approve the price first.