On the Viking Combi Steam/Convect ovens VCSO210 and CVCSO210 (2014 to 2016), such as the VCSO210SS, the messages Replace drip tray and Empty drip tray and replace tell you the drip tray is not installed correctly…
On the Viking Combi Steam/Convect ovens VCSO210 and CVCSO210 (2014 to 2016), such as the VCSO210SS, the messages Replace drip tray and Empty drip tray and replace tell you the drip tray is not installed correctly or still holds water. The oven wants the tray empty and properly fitted before it starts steam. It is a user message, and it clears once you empty and reseat the tray.
1. Let the oven cool. 2. Slide the drip tray out carefully and empty it. 3. Dry the tray and the area it sits in. 4. Slide the tray in fully until it seats. 5. If the message stays, call us.
Steam produces water that collects in the tray. If it is full or crooked, the oven cannot manage more steam safely, so it waits until you empty it.
Dry the tray area and check that the tray is not warped. If the message stays, the tray sensor may need a look, and we can test it.
Often yes, but the message may block steam until fixed. Empty and reseat the tray first. If it persists, we quote in writing before any work.
A technician diagnoses it on site and gives you the price in writing before any work starts.