On the Viking Combi Steam/Convect ovens VCSO210 and CVCSO210 (2014 to 2016), such as the VCSO210SS, EE14 is an EEPROM failure. The control wrote a value to its memory chip and read back something different, or…
On the Viking Combi Steam/Convect ovens VCSO210 and CVCSO210 (2014 to 2016), such as the VCSO210SS, EE14 is an EEPROM failure. The control wrote a value to its memory chip and read back something different, or the ladder resistance of the AH sensor level was wrong. In plain words, the control's memory or a related reading is not reliable, and the oven stops. This is a control electronics problem.
1. Switch the oven off at the breaker. 2. Wait a minute and switch it back on. 3. Check whether the display returns to normal. 4. Do not run repeated cycles if EE14 comes back. 5. Call us with the code and the model number.
It is a memory chip on the control that stores settings and calibration. EE14 means what the control wrote to it did not match what it read back.
A glitch can corrupt a stored value. One reset is worth trying. If EE14 returns, the control or a related sensor reading is at issue.
Often the control is replaced, but we confirm with testing first. You get a written price before work, and repairs carry a 30-day workmanship warranty.
A technician diagnoses it on site and gives you the price in writing before any work starts.