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Error code · Steam Oven

Viking Combi Steam Oven Code EE14: EEPROM memory failure

On the Viking Combi Steam/Convect ovens VCSO210 and CVCSO210 (2014 to 2016), such as the VCSO210SS, EE14 is an EEPROM failure. The control wrote a value to its memory chip and read back something different, or…

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Code
EE14
Appliance
Steam Oven
Brand
Viking
Warranty
30-day workmanship

What EE14 means

On the Viking Combi Steam/Convect ovens VCSO210 and CVCSO210 (2014 to 2016), such as the VCSO210SS, EE14 is an EEPROM failure. The control wrote a value to its memory chip and read back something different, or the ladder resistance of the AH sensor level was wrong. In plain words, the control's memory or a related reading is not reliable, and the oven stops. This is a control electronics problem.

Common causes of EE14

  • A memory chip on the control that fails to store values
  • A control board problem
  • An AH sensor ladder resistance reading that is out of level
  • Power glitches that corrupted stored data
✓ One safe check you can try

1. Switch the oven off at the breaker. 2. Wait a minute and switch it back on. 3. Check whether the display returns to normal. 4. Do not run repeated cycles if EE14 comes back. 5. Call us with the code and the model number.

! Why to stop there
  • The memory sits on the control board and is not an owner repair
  • A reset only helps if a power glitch caused it
  • Board replacement should follow testing
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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EE14EE14 questions
What is an EEPROM?

It is a memory chip on the control that stores settings and calibration. EE14 means what the control wrote to it did not match what it read back.

Can a power cut cause EE14?

A glitch can corrupt a stored value. One reset is worth trying. If EE14 returns, the control or a related sensor reading is at issue.

Is a new control needed?

Often the control is replaced, but we confirm with testing first. You get a written price before work, and repairs carry a 30-day workmanship warranty.

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Still seeing EE14?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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