On the Viking Combi Steam/Convect ovens VCSO210 and CVCSO210 (2014 to 2016), such as the VCSO210SS and CVCSO210SS, the display shows ERROR EE followed by a number when the oven reports a technical error. The message…
On the Viking Combi Steam/Convect ovens VCSO210 and CVCSO210 (2014 to 2016), such as the VCSO210SS and CVCSO210SS, the display shows ERROR EE followed by a number when the oven reports a technical error. The message tells you to call service for your nearest authorized servicer. The number identifies the specific condition, from EE01 to EE14, so writing it down is the most useful thing you can do before calling.
1. Write down the full code, EE and the number. 2. With the oven off, let it cool before doing anything else. 3. Disconnect the power cord for a short wait, then reconnect it. 4. Do not run further cycles if the code returns. 5. Call us with the code and the model number.
It names the specific condition. For example EE01 is the oven thermistor, EE02 the humidity sensor, EE05 high engine temperature, EE12 the engine thermistor and EE14 memory.
One unplug and replug is reasonable. If the code comes back, stop using the oven, write down the number shown after EE and call us so we can bring the right part.
Yes, once the number tells us where to look. We test, quote the price in writing first, and cover repairs with a 30-day workmanship warranty.
A technician diagnoses it on site and gives you the price in writing before any work starts.