Viking Built-In Dishwasher Code High Level Error (2-4): water level above limit

What High Level Error means

High Level Error is flash pattern 2-4 on Viking Professional VDB450 and Designer DDB325 built-in dishwashers: two Pots/Pans flashes, then four Normal Wash flashes. The control sees more water in the tub than the level limit allows, so it stops the cycle. You may find water higher than normal in the bottom of the tub, or a tub that never drained.

Common causes of High Level Error

Inlet valve allowing too much water
Water not draining out of the tub
Level sensing reading incorrectly

✓ One safe check you can try

1. Turn off the water supply valve under the sink and switch off the breaker. 2. Scoop out extra water from the tub with a cup. 3. Restore power, hold START for four seconds to reset, and run a short cycle. 4. If 2-4 returns, keep the water valve closed and call us.

! Why to stop there

Too much water can come from the inlet, the drain or the sensor
Each cause has a different repair
We give the price in writing first and a 30-day warranty after the repair

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Dishwasher codes

Internal ErrorViking Built-In Dishwasher Code Internal Error (5-5): control reported its own problem Wash Heater ErrorViking Built-In Dishwasher Code Wash Heater Error (4-2): wash heater problem Light China FlashingViking Designer Dishwasher Code Light China Flashing: problem at the water inlet Low Level ErrorViking Built-In Dishwasher Code Low Level Error (2-3): water level sensor reading low Moisture SensorViking Built-In Dishwasher Message "Pan Flood": moisture sensor detects water in the base pan Moisture Sensor DisconnectViking Built-In Dishwasher Code Pan Flood Sensor Disconnect (1-1): flood sensor not connected Motor Control Comms ErrorViking Built-In Dishwasher Code Motor Control Comms Error (1-3): motor control not answering Motor Control Status ErrorViking Built-In Dishwasher Code Motor Control Status Error (1-2): motor control reports a problem

High Level ErrorHigh Level Error questions

Is it the same as Drain Error?

Not exactly. Drain Error is about water not leaving the tub. High Level Error is about too much water entering or staying. They can overlap, so we check both ends.

Should I worry about flooding?

If the level is high, yes. Shut off the water supply under the sink and stop using the dishwasher until we look, since a stuck inlet can keep adding water.

Can I reset it?

Hold START for four seconds. If the tub drains and the cycle runs, fine. If 2-4 comes back, the cause is still there and should be repaired before another full load.