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Error code · Dishwasher

Viking Dishwasher Code E:10: user interface board communication problem

E:10 is a user interface board communication error on current Viking VDWU and FDWU dishwashers in the 324, 524 and 724 series, including water-softener versions. The interface board takes your program selections and passes them to…

Medium · inspection needed
Code
E:10
Appliance
Dishwasher
Brand
Viking
Warranty
30-day workmanship

What E:10 means

E:10 is a user interface board communication error on current Viking VDWU and FDWU dishwashers in the 324, 524 and 724 series, including water-softener versions. The interface board takes your program selections and passes them to the main board. When that communication fails, the E:10 icon shows, and button presses may be ignored or the program may not start at all.

Common causes of E:10

  • Interface board not communicating with the main board
  • Connection between the boards loose or damaged
  • Interface board needing replacement
✓ One safe check you can try

1. Turn the dishwasher off at its breaker, wait about two minutes, and turn it on again. 2. Make sure the door is shut tightly, since a half-closed door can confuse the panel. 3. Select a program and press Start. 4. If E:10 returns, leave it off and call us for a board check.

! Why to stop there
  • The interface board sits behind the control panel
  • A connection problem and a failed board look alike from outside
  • We quote in writing first and cover the repair with a 30-day warranty
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Dishwasher codes

E:10E:10 questions
How does E:10 differ from E:09?

E:09 is the display board link, and E:10 is the user interface board link. Both are communication problems, but they point to different boards behind the panel.

My buttons do nothing. Is that E:10?

Possibly. If the icon shows and the buttons are dead, the interface board is probably not talking to the main board. Switch the power off and on once, then call us.

Do you replace the interface board in one visit?

Often, if we confirm the model and the part is on hand. We quote the price before ordering, so you know the cost before any board is changed.

Book a visit

Still seeing E:10?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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