Dispenser Error, shown as 4-3, is listed for Viking Professional VDB450 and Designer DDB325 built-in dishwashers, but only in the service cycle. The Pots/Pans light flashes four times and the Normal Wash light flashes three times.…
Dispenser Error, shown as 4-3, is listed for Viking Professional VDB450 and Designer DDB325 built-in dishwashers, but only in the service cycle. The Pots/Pans light flashes four times and the Normal Wash light flashes three times. It means the control found a problem with the detergent and rinse-aid dispenser during that diagnostic run, so detergent might not be released properly in a wash.
1. Open the door and check that the detergent lid closes and latches by hand, and that nothing is stuck behind it. 2. Wipe away hardened detergent from the dispenser with a damp cloth. 3. Run a normal cycle and look at whether the detergent cup is empty at the end. 4. If it is not, or 4-3 returns, call us.
It is described as a service-cycle code, so it normally appears when diagnostic testing is run. If you see it during an ordinary wash, tell us when you call so we can note it.
It might be related, but clumped detergent from a damp cup is a more common reason. Dry the cup, use fresh detergent, and see whether the cup empties during the wash. If it does not, the dispenser needs a look.
Usually yes. We inspect the dispenser and its connection in the door, confirm the part, and quote the repair in writing before we start. The work carries a 30-day warranty.
A technician diagnoses it on site and gives you the price in writing before any work starts.