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Error code · Freezer

Viking Integrated Freezer Messages “Power Failure!!” and “Error Code…”: Power Loss or Functional Problem

On current Viking fully integrated all-freezer columns with a touch display, such as the FDFZIC7180, FDFZIC7240 and FDFZIC7360, the same messages appear as on the refrigerator versions. Power Failure!! tells you power was interrupted. A message…

Medium · inspection needed
Code
Power Failure!! / Error Code...
Appliance
Freezer
Brand
Viking
Warranty
30-day workmanship

What Power Failure!! / Error Code... means

On current Viking fully integrated all-freezer columns with a touch display, such as the FDFZIC7180, FDFZIC7240 and FDFZIC7360, the same messages appear as on the refrigerator versions. Power Failure!! tells you power was interrupted. A message starting with Error Code means a functional problem was detected and a code follows. Note the code number shown. Check what the display says before you reset anything.

Common causes of Power Failure!! / Error Code...

  • Power outage or tripped breaker
  • Plug loose
  • Functional problem reported with an error code
✓ One safe check you can try

1. Check the plug and the home breaker. 2. Note the exact error code number on the display. 3. Close the door and keep it closed. 4. Check the freezer temperature with a thermometer. 5. Call us with the code and the model number.

! Why to stop there
  • The code number tells us where to look
  • Power loss can warm the freezer
  • Deeper tests need a technician
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Freezer codes

Power Failure!! / Error Code...Power Failure!! / Error Code... questions
Does Power Failure mean the freezer is broken?

No. It records that power was interrupted. Check the temperature of the freezer and the condition of the food. Keep the door closed to keep the cold in while you check the plug and the breaker.

What is the Error Code message?

It means the control found a functional problem and shows a code. Write the code down exactly and give it to us. A photo of the display helps us look the code up before the visit.

What should I do with the food?

If the freezer stayed warm for hours, check for thawing. We quote repair prices in writing first and back the work for 30 days. You see the price before any work starts.

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Still seeing Power Failure!! / Error Code...?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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