Viking 3 Series Freezer High Temp Error Icon: Freezer Above 28F

What High Temp Error icon means

On the Viking 3 Series second-generation French-door refrigerator RVFFR336SS, the High Temp Error icon lights, an alarm sounds, and the set temperature alternates with the highest temperature reached. It happens when the freezer reaches 28F or higher and does not drop below 16F within 12 hours, after the first 72 hours. A power failure is the common cause. Alarm Off silences it.

Common causes of High Temp Error icon

Power failure
Door ajar or seal worn
Cooling system not recovering
Heavy loading with warm food

✓ One safe check you can try

1. Close the freezer door and check the seal. 2. Press Alarm Off. 3. Do not add warm food. 4. Check that the unit has power and the plug is firm. 5. Wait and check if the temperature drops below 16F within 3.5 hours. 6. If not, call us.

! Why to stop there

The alarm returns if the freezer does not get below 16F in time
Food may have thawed
Cooling system repairs need a technician

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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High Temp Error iconHigh Temp Error icon questions

When does this icon appear?

After the first 72 hours of operation, when the freezer reaches 28F or higher and does not fall below 16F within 12 hours. Within the first 72 hours the unit is still settling, so this alert does not apply then.

Will Alarm Off stop it permanently?

It silences the tone, but the alarm returns if the freezer is not below 16F within 3.5 hours. The cause still needs fixing. Call us if it repeats.

Is the food safe?

Check items for thawing. If the freezer was above 28F for a long time, discard food that has thawed. We quote our repair in writing first, with a 30-day warranty. Our technician will also check the door seals and the cooling system before suggesting any parts.