On Viking Designer DETU series touch-control radiant cooktops, FL is a keyboard error tied to ambient light. Heat to every zone stops, and the code stays on the timer display. Because the error is tied to…
On Viking Designer DETU series touch-control radiant cooktops, FL is a keyboard error tied to ambient light. Heat to every zone stops, and the code stays on the timer display. Because the error is tied to ambient light, strong light on the panel or a dirty panel is worth ruling out. A control that keeps showing FL in normal light needs a technician.
1. Turn all controls off and let the glass cool. 2. Shade the panel from direct sunlight or a strong lamp. 3. Clean the panel with a dry, soft cloth. 4. Power the cooktop down at the breaker for a minute, then up again. 5. If FL returns in normal light, call us.
The keyboard error is tied to ambient light, so strong light on the panel can confuse it. Shade the panel and try again before assuming a part has failed.
FA is a key error. FL is a keyboard error related to ambient light. Both stop heating, but the repairs can differ. If you tell us the room lighting conditions, it helps us decide where to start.
Then the keyboard circuit may be failing. We test it, quote the price in writing and cover the repair for 30 days. The panel and keyboard circuit are replaced as needed, with a written price first.
A technician diagnoses it on site and gives you the price in writing before any work starts.