Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Viking specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 597-3466 Book a Repair
Model library · Viking Ice Machine

DUIM153D

Viking DUIM153D Tall Door Ice

Most common issues on this model

  1. Less ice than before
  2. Door not closing squarely
  3. Water fill problem
  4. Drain slow or blocked

The DUIM153D is a retired Designer series 15-inch undercounter or freestanding tall door ice machine. The tall door gives easier access to the bin, and it also means a larger door to align and seal.

We keep the visit to the usual path. First the door: does it close squarely and compress the gasket evenly, since warm air reaching the bin melts ice and sends it down the drain. Then the condenser and airflow, the water fill, the evaporator and the harvest cycle. Finally the drain is traced for blockages. A tall door that hangs out of line is often the quiet reason for wet, clumped ice.

We confirm parts from the tag for retired models, quote in writing first, and warrant our repairs for 30 days.

Key features

  • Designer series
  • 15-inch undercounter freestanding ice machine
  • Tall door
  • Retired model
→Codes

Error codes this model can show

DUIM153DDUIM153D questions
Why is my ice clumped together?

Warm air entering past the door or a slow drain lets ice melt and refreeze into clumps. We check the door seal and alignment, then the drain.

Does a tall door need different parts?

The door and hinges are specific to the style, so we match parts to your tag. The ice-making parts are the same family as other 15-inch machines.

Why is the bin warm?

A door that does not seal, or a bin that is not being cooled properly. We check the gasket and the door, then the refrigeration and fan.

Book a visit

Book repair for your DUIM153D

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

☎ Call the desk ▤ Book a Repair