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Model library · Viking Warming Drawer

VEWD163

Viking VEWD163 Wide Drawer Repair

Most common issues on this model

  1. Cool spots at the ends of the wide drawer
  2. Moisture control vent stuck
  3. Heavy drawer sagging on its rails
  4. Control not holding setting

At 36 inches, the VEWD163 is the widest of the retired Professional warming drawers, with moisture control and temperature settings from 90 to 250 degrees Fahrenheit. A drawer this wide has to heat evenly across its length, so one of the first complaints is a cool end, and the second is a drawer that sags on its rails once it is loaded.

We approach a VEWD163 by measuring at both ends and the middle, to see how evenly it heats. A cool end suggests an element or a section of airflow that has failed. The moisture vent is operated and the rails are checked under load. Finally, the control is tested for holding its setting. We give you the price in writing before ordering any part, and a 30-day workmanship warranty follows the repair.

Key features

  • Professional Series warming drawer
  • 36" wide
  • Versatile moisture control
  • Moisture control with a 90 to 250 F range
→Codes

Error codes this model can show

VEWD163VEWD163 questions
Why is one end of my VEWD163 cooler than the other?

The element may be weak or the air may not circulate evenly. We measure at several points and test the element to see which end is lacking.

What affects a wide drawer more than a narrow one?

The weight of the load and the length of the heat path. The rails carry more, and the element has to heat further, so both deserve a check.

Does the moisture vent need cleaning?

Yes, steam and grease can make the vent sticky over time. We clean it, move it through its full travel, and check that the selector actually changes how much moisture the drawer keeps.

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Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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