Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Viking specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 597-3466 Book a Repair
Model library · Viking Cooktop

MVIC6365B

Viking MVIC6365B 36-Inch Induction

Most common issues on this model

  1. One zone turning off under load
  2. Touch panel not working
  3. Overheat shutdowns
  4. No pan detection

The MVIC6365B is a retired 36-inch all-induction cooktop in the Virtuoso series. Little detail is available for it, so each visit begins with what the cooktop itself shows us.

Induction repairs follow a simple order. We check that nothing blocks the space under the cooktop, make sure the glass is clean and dry, and try each zone with a pan that definitely sticks to a magnet. Zones that fail only under load often point to heat or a connection, while a dead panel points to the control board. We tell you the price before any part is ordered.

When we finish, we run several zones together for a few minutes to confirm the cooktop holds steady, and we show you what to keep clear underneath. Parts for retired induction models can take longer, and we give you the timing first.

Key features

  • Virtuoso series
  • 36-inch all-induction cooktop
  • Retired model
→Codes

Error codes this model can show

MVIC6365BMVIC6365B questions
Does a wide induction cooktop need more clearance underneath?

It needs open airflow, regardless of width. Drawers can stay in place, but avoid stacking items against the vent path. We check this on every shutdown call.

What if only the left zones stop working?

Zones are often grouped on separate boards or power paths. If a whole group fails together, we check its connection and board before replacing individual coils, because the shared path is the likelier cause.

Why is the glass hot after I turn off a zone?

Heat transfers back from the pan into the glass. That is normal. A hot-surface light shows it. If the light stays on very long, call us to check the sensor.

Book a visit

Book repair for your MVIC6365B

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

☎ Call the desk ▤ Book a Repair