On current Viking RVL 6 Series wall ovens, the MVSOE6301SS single and MVDOE6301SS double, the display can show a failure alert message when the oven detects a problem. Viking publishes no numbered code list for these…
On current Viking RVL 6 Series wall ovens, the MVSOE6301SS single and MVDOE6301SS double, the display can show a failure alert message when the oven detects a problem. Viking publishes no numbered code list for these ovens. The official instruction is to write down or photograph the alert as shown and contact service. So the exact wording on your screen is the most useful thing you can give us.
1. Take a clear photo of the alert, including any words or numbers on screen. 2. Press OFF or the clear key and note whether the oven works again. 3. Cut power at the oven breaker for a minute before switching it back on. 4. Check that the door closes fully and nothing blocks it. 5. Send us the photo and the model number from the door frame.
Yes. These ovens show a text alert rather than a published code list. The wording itself is what a technician needs, so photograph it exactly as it appears.
If the oven runs normally after a restart, short use is a judgment call. If the alert returns during heating, stop using it and book a visit.
The photo of the alert, the full model number from the door frame, and when it appears. We quote in writing before work and give a 30-day workmanship warranty.
A technician diagnoses it on site and gives you the price in writing before any work starts.