Viking Incogneeto Warmer Code E-16: critical error, service required

What E-16 means

On the Viking Incogneeto under-counter induction warmer VUIW518, E-16 is a critical error and service is required. The unit has found a condition serious enough that it will not keep running. No further breakdown is given for this code, so the cause has to be found by testing. The warmer stops and shows E-16 on the display. Over-temperature from blocked intake or exhaust also flashes an error, so those openings are checked first.

Common causes of E-16

A serious problem in the induction electronics
A control board failure
Heat damage from blocked airflow
A supply or connection problem that the unit treats as critical

✓ One safe check you can try

1. Once the warmer is off, let it rest until cool. 2. Check that the air intake and exhaust are clear. 3. Pull the plug, wait briefly, and plug the appliance in again. 4. Do not run it repeatedly. 5. If E-16 comes back, leave it unplugged and call us.

! Why to stop there

A critical code should not be tested by running the unit
The cause cannot be read from the code alone
Our written diagnosis tells you whether repair is sensible

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Warming Drawer codes

E-01Viking Incogneeto Warmer Code E-01: broken temperature sensor E-03Viking Incogneeto Warmer Code E-03: over current peak, try different cookware E-06Viking Incogneeto Warmer Code E-06: high line voltage E-07Viking Incogneeto Warmer Code E-07: hardware failure E-08Viking Incogneeto Warmer Code E-08: zero cross failure E-10Viking Incogneeto Warmer Code E-10: Magneeto II RTD failure

E-16E-16 questions

What does critical mean here?

The unit found a condition it considers serious enough to stop running. The code does not say which part is involved, so we test the unit to find out.

Is it safe to keep trying?

We advise against it. Leave the unit unplugged until it has been checked, because repeated restarts after a critical error could damage the electronics further.

Is repair worth it?

We tell you in writing before any work what the repair would cost, so you can decide. Repairs carry a 30-day workmanship warranty from the day we finish.