On Viking Designer DETU series touch-control radiant cooktops, FO is a software error. The cooktop cuts power to each element and puts the code on the timer display. The program inside the control did something unexpected.…
On Viking Designer DETU series touch-control radiant cooktops, FO is a software error. The cooktop cuts power to each element and puts the code on the timer display. The program inside the control did something unexpected. Letter case matters on these cooktops, and the second character here is a capital letter O, not a zero. Cooking stops until the control starts correctly again.
1. Turn all controls off and let the glass cool. 2. Switch the breaker off for a full minute and restore power. 3. Press the on key and watch whether the display clears. 4. If FO returns, do not keep cycling power. 5. Call us.
It is the capital letter O. The code is FO, a software error. Tell us exactly what you see when you call. It is easy to read the letter O as a zero, so a photo of the display helps.
Sometimes a power reset restarts the software. If FO comes back, the control board is the likely cause and needs replacing. Cycling power again and again will not help.
Yes. We write the price down before any work, and the repair is covered by our 30-day workmanship warranty. Our technicians also check the supply voltage at the breaker side, so a bad outlet is ruled out first.
A technician diagnoses it on site and gives you the price in writing before any work starts.