On Viking Designer DETU series touch-control radiant cooktops, Fr is a relay error. The control checks the relays that switch the heating elements, and Fr means that check failed. Heating stops across the cooktop, and the…
On Viking Designer DETU series touch-control radiant cooktops, Fr is a relay error. The control checks the relays that switch the heating elements, and Fr means that check failed. Heating stops across the cooktop, and the code appears on the timer display. A relay that sticks or fails to move is the usual cause, so the cooktop will stay off until it is repaired.
1. Shut everything off, then give the glass time to cool. 2. Switch the breaker off for a full minute, then back on. 3. Try the on key and a low setting. 4. If Fr returns, leave the breaker off. 5. Call us and keep the cooktop unused.
A relay that sticks can leave an element switched on. The control shuts everything down to avoid that, and we recommend switching the breaker off until it is repaired.
One power reset is fine. If Fr returns, do not keep trying. Call us so the relay and board can be tested. Each relay is tested one at a time, so we replace only what is needed.
We test the relays, replace the control if needed and verify every zone. The price is written first, with a 30-day workmanship warranty. Nothing is ordered before you agree.
A technician diagnoses it on site and gives you the price in writing before any work starts.