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Error code · Cooktop

Viking Induction Cooktop Code 7: voltage supply missing a leg

Code 7 on Viking Professional VICU206 and VICU266 induction cooktops, hybrid VCCU106 and VCCU166 models, and the VISC530 induction range is a voltage supply error. The most direct cause is a missing L2, the second line…

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Code
7
Appliance
Cooktop
Brand
Viking
Warranty
30-day workmanship

What 7 means

Code 7 on Viking Professional VICU206 and VICU266 induction cooktops, hybrid VCCU106 and VCCU166 models, and the VISC530 induction range is a voltage supply error. The most direct cause is a missing L2, the second line of the 240-volt feed, though a loose cable, a defective filter board or a defective power board can also trigger it. Zones may not heat and the 7 appears.

Common causes of 7

  • Missing L2 at the cooktop: one pole of the breaker tripped or the line not reaching the unit
  • Loose supply cable
  • Defective filter board
  • Defective power board
✓ One safe check you can try

1. Find the cooktop's double breaker in the panel and check that both halves are on. Switch it fully off, wait a minute, then fully on. 2. Check that other 240-volt appliances nearby still work. 3. If code 7 stays, stop using the cooktop. Do not open it or test the terminals; a lost line needs a licensed look.

! Why to stop there
  • A missing line can be in the house wiring or in the cooktop, and finding which takes meters
  • Terminal and board checks involve live power
  • We give the price in writing first and warranty our work for 30 days
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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77 questions
What does L2 mean?

A 240-volt cooktop is fed by two live lines, L1 and L2. If one is missing, the cooktop gets only half its supply and reports code 7.

Can a tripped breaker cause code 7?

Yes. A double breaker can trip on one side, leaving a line dead. Reset it fully off and on once; if it trips again, stop and call.

Is code 7 always a cooktop problem?

No. The missing line may be upstream, in the supply cable or connection. We check the supply first so you do not pay for a board you do not need.

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