Viking VIC536 36-Inch Induction Cooktop
Wide and retired, the VIC536 is an all-induction cooktop of 36 inches. The wide glass surface suggests a larger kitchen, and the cabinet beneath usually has deep drawers, which is where some of the trouble begins.
Induction electronics generate their own heat, so the cooling space under the glass needs to stay open. Over the years we see the same chain of events: a drawer gets packed, airflow drops, a zone overheats and quits mid-cook, and the owner assumes the board has failed. We therefore check airflow first, wipe and dry the touch area, and try each zone with a magnetic pan. Only then do we open the electronics for a closer look at the coils and connections.
We quote in writing first, and repairs are covered by our 30-day warranty.
Overheating of the electronics is the most common cause, often from restricted airflow below. We check the vents and fan path, then test the zone sensors and power board if shutdowns continue.
Harsh or abrasive products can dull the glass and leave residue. Use a soft cloth and a cleaner made for glass tops, and avoid pouring liquid onto the control area.
Hold a magnet to the bottom. If it clings firmly, the pan should heat. A weak pull or no pull means the pan may be rejected by the cooktop, even if the cooktop itself is fine.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
