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Model library · Viking Cooktop

DETU260

Viking DETU260 36-Inch Touch Cooktop

Most common issues on this model

  1. Touch pad ignoring input
  2. Zone dark or slow to heat
  3. Random shutoffs
  4. Chipped or cracked glass

A retired Designer Series model, the DETU260 puts a 36-inch glass ceramic radiant cooktop under touch controls. The wide surface suits larger cabinets and kitchens where a gas line was not available.

Calls on touch cooktops of this kind often mean the same thing: the panel got wet, the pad seems frozen, or a zone cycles off without warning. We clean and dry the control area first and test how each pad responds. If a zone stays dark we measure the element, and if the element reads normal we look at the board output. Wide units need extra attention to the wiring where it enters the terminal block.

Our estimate arrives in writing before any parts are ordered.

We also confirm the glass edges are intact before we leave.

Key features

  • Designer Series
  • 36-inch electric radiant cooktop
  • Touch controls
  • Glass ceramic surface
→Codes

Error codes this model can show

DETU260DETU260 questions
What should I do when the controls freeze mid-cook?

Turn the cooktop off at the breaker for a minute, dry the panel, and restart. If it keeps freezing, the control board or a pad may be failing and we should inspect it.

Why does a zone shut off by itself?

Radiant zones use limiters and sensors to protect the glass. A limiter, sensor, or board issue can cut the zone early. We test them in turn.

Are parts available for the DETU260?

Some are, and some need searching. We identify the part from your cooktop's tag, confirm availability, and give you a price before we order. If a part cannot be found, we tell you that first.

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Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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