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Model library · Viking Rangetop

DGRT360

Viking DGRT360 36-Inch Rangetop Repair

Most common issues on this model

  1. Burner igniter not sparking or not catching
  2. Flame uneven from clogged ports
  3. Big burner slow to light
  4. Simmer not holding

At 36 inches, the DGRT360 is a retired Designer gas rangetop with sealed burners, brass flame ports and a 16,000 BTU burner. It is wide enough to give a cook real working space, and we see it in kitchens where the oven lives elsewhere in the room.

A larger surface means more burners to age. The calls we hear most are ignition related: an electrode coated with residue, a cap that is slightly off, or a port that has filled. The simmer flame, which depends on a clear port, is the first thing owners notice going wrong.

Visits start with the caps and the sparks. Anyone who smells gas should step outside and phone the gas utility straight away. The price is in writing before work, and a 30-day warranty follows it.

Key features

  • 36-inch Designer series sealed burner gas rangetop
  • Brass flame ports
  • A 16,000 BTU burner for quick heat-up
  • Sealed burner design
→Codes

Error codes this model can show

DGRT360DGRT360 questions
My DGRT360 burner sparks but does not light. What now?

Gas may be blocked at the port or the electrode may be wet. We clean both and test the spark, and if the burner still will not light we check the valve.

Why does the simmer flame go out?

The lowest flame depends on a small, clear port. Residue or a misplaced cap can blow it out. We clean the port and reseat the cap before looking at the valve.

Is this model still serviceable?

Yes. The burner parts are common across several Designer models, and we confirm numbers before ordering. A short model-number check on the data plate saves a wrong order and a second trip.

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