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Model library · Viking Ventilation Hood

MVIDC6364B

Viking MVIDC6364B Downdraft Cooktop

Most common issues on this model

  1. Downdraft not pulling steam
  2. Element not heating or cutting out
  3. Pan not detected
  4. Touch controls not responding

The MVIDC6364B is a 36-inch Panorama downdraft cooktop, which combines induction elements with integrated downdraft ventilation. It is a current model, and it is usually installed in an island or peninsula where an overhead hood would be in the way.

Two systems need attention: the induction cooktop and the downdraft. For the cooktop we check cookware, element response, pan detection and the touch controls. For the downdraft we inspect the filters and the blower, which sits below the counter, and test the ducting. The power management with Double Boost depends on a healthy supply, so we also look at the electrical connection. A last step is running the cooktop and the downdraft together, since they share the same control.

You receive a written price before work, and our repair has a 30-day workmanship warranty.

Key features

  • 36-inch width
  • Panorama downdraft cooktop
  • Induction elements
  • Integrated downdraft ventilation
  • Double Boost power management
→Codes

Error codes this model can show

MVIDC6364BMVIDC6364B questions
Why does an element ignore my pan?

Induction needs a magnetic pan of the right size. If a known good pan is still not detected, we test the element, the sensor and the board.

Does the downdraft use the same controls as the cooktop?

The controls are integrated into the unit, so we test both at the same time. A failing control can affect either system. Because the controls are shared, a fix often resolves both issues.

What does Double Boost do?

It is the power management feature listed for this cooktop. If it seems to shut elements off early, we check the supply and cooling airflow first.

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